SPARROW ONE YEAR LIMITED WARRANTY
KWJ Engineering Inc. (“KWJ”) warrants, exclusively to the original end-user purchaser of this product, that it shall be free from defects in the materials or workmanship under normal use for 1 year from the date of purchase. KWJ does not warrant that the operation of the product will be error-free. KWJ is not responsible for any consequences arising from failure to follow instructions or relating to the product’s use. This warranty does not apply to any product that has been subjected to misuse, abuse, neglect, accident, tampering, or unauthorized repairs, and will not apply if the device is stored or used outside the recommended parameters. KWJ’s sole liability and purchaser’s sole remedy is limited to the repair or replacement of the unit or refund of the purchase price, at KWJ’s sole discretion. KWJ must receive notice of a valid claim within the warranty period, and this warranty is not transferrable to or enforceable by any subsequent owners.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, KWJ SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF KWJ CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY KWJ IN ITS SOLE DISCRETION.
No KWJ reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, KWJ IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER ANY LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE OR INCOME; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS FROM A CONTRACT); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL, OR LOSS OF REPUTATION.
OBTAINING WARRANTY SERVICE Please be sure to read this instruction manual carefully if you believe your product is not operating properly. If you still feel that your product requires warranty service, please follow these instructions.
- Obtain a Return Authorization (RA) number by emailing support at cs@sparrowsense.com. When shipping the product back to KWJ, please package the product carefully and ship using a major carrier (UPS, FedEx, USPS, etc). To ensure proper credit for a returned item, be sure to obtain a delivery confirmation on the return shipment. The customer is responsible for all return shipping charges. Include the following information with your returned product: • Your Return Authorization number • Name, address, and phone number as stated at the time of order • A copy of your original sales receipt